Mezban (“we,” “our,” or “Platform”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our services. By accessing Mezban.xyz, you consent to these terms.

2. Information We Collect

We collect:

• Personal Data: Name, email, phone, shipping address, payment details.

• Transactional Data: Order history, returns, refunds.

• Technical Data: IP address, device type, browser, cookies (see Section 5).

• User-Generated Data: Product reviews, chat/call recordings with support.

3. How We Use Your Data

Your information helps us:
 Process orders and deliver products.
 Improve Platform functionality and user experience.
 Send promotional offers (opt-out available).
 Prevent fraud and comply with Bangladeshi laws.

4. Data Sharing & Disclosure

We may share data with:

• Sellers/Delivery Partners: To fulfill orders.

• Payment Gateways: For transaction processing (e.g., SSLCOMMERZ).

• Legal Authorities: If required by law (e.g., cybercrime investigations).

We never sell your data to third parties.