1. Introduction

Mezban (“we,” “our,” or “Platform”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our services. By accessing Mezban.xyz, you consent to these terms.

2. Information We Collect

We collect:

• Personal Data: Name, email, phone, shipping address, payment details.

• Transactional Data: Order history, returns, refunds.

• Technical Data: IP address, device type, browser, cookies (see Section 5).

• User-Generated Data: Product reviews, chat/call recordings with support.

3. How We Use Your Data

Your information helps us:
 Process orders and deliver products.
 Improve Platform functionality and user experience.
 Send promotional offers (opt-out available).
 Prevent fraud and comply with Bangladeshi laws.

4. Data Sharing & Disclosure

We may share data with:

• Sellers/Delivery Partners: To fulfill orders.

• Payment Gateways: For transaction processing (e.g., SSLCOMMERZ).

• Legal Authorities: If required by law (e.g., cybercrime investigations).

We never sell your data to third parties.

5. Cookies & Tracking Technologies

• We use cookies to:

  • Remember login sessions.

  • Analyze website traffic (Google Analytics).

  • Personalize ads (opt-out via browser settings).

6. Data Security

• Encryption: SSL-certified secure transactions.

• Access Control: Limited to authorized personnel only.

• Breach Protocol: Immediate notification to affected users.

7. Your Rights

You can:

• Access, correct, or delete your account data.

• Opt out of marketing emails (unsubscribe link in emails).

• Withdraw consent (may limit service access).

8. Children’s Privacy

Mezban does not target users under 13. Parents/guardians may request data deletion for minors.

9. Policy Updates

We may revise this policy. Changes will be posted here with an updated “Last Revised” date.

10. Contact Us

For privacy concerns, email info@mezban.xyz or call [Helpline].

Key Customizations for Mezban:

• Added Bangladeshi legal compliance (e.g., cybercrime laws).

• Clarified seller-buyer data sharing (order fulfillment).

• Simplified opt-out instructions for marketing.

• Included cookie consent details.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.